Effective January 20, 2020

Welcome to MiGuide!

These Terms of Service (the “Terms of Service”) outline how you can use our Website www.miguide.io, its content and the MiGuide Management System, all referred to in these Terms as “Our Services” or “MiGuide Services”.

In these Terms of Service “we”, “us” or “our” means MiGuide Ltd., UIC: 206384727 and you are referred to as “you” or “your”.

By using Our Services you are agreeing to these Terms of Service. Please read them carefully. If you don’t agree with our Terms of Service you must cease using any of the MiGuide Services immeadiately.

We reserve the right to amend and modify, without prior notice, these Terms of Service, the structure or content of the Website and the MiGuide Management System. It is your responsibility to periodically visit this page to familiarize yourself with the updated Terms of Service as they are binding to you. If you do not agree with the amended Terms of Service you should discontinue your use of Our Services.

The last update of these Terms of Service is indicated at the top of the Terms of Service.

Using Our Services

To use our Services, we expect you to abide by a certain standard of behaviour, follow these Terms of Service and any other policies made available to you through our Website. You may use Our Services only as permitted by law.

You must not do or attempt to do anything that is unlawful, prohibited by any laws, applicable to our Website and Our Services, anything which we would consider inappropriate or which might bring us, our Website or Our Services into disrepute. This includes, but is not limited to: anything that is in breach of any other person’s privacy (including if you upload personal information about an individual without their consent) or any other legal rights; using our Website to defame, harass, threaten, menace or offend any person; interfering with anyone using our Website; tampering with or modifying our Website, its content and the MiGuide Management System; knowingly transmitting viruses or other disabling features, or damaging or interfering with our Website, including using trojan horses, viruses or piracy or programming routines that may damage or interfere with; using our Website to send unsolicited email messages; or facilitating or assisting a third party to do any of the above acts.

You are prohibited from using our Website, its content and the MiGuide Management System in any way that competes with our business, harms our reputation or which is likely to lead to a leakage of confidential or personal information, know-how or any other business-related matter.

We may, at any time and at our sole discretion, suspend temporarily or stop providing our Services to you, if you do not comply with our Terms of Service or policies, or if we are investigating suspected misconduct.

We are not responsible for any liability you may suffer arising from or in connection with any discontinuance of Our Services or exclusion.

Intellectual Property Rights

The contents of the Website and the MiGuide Management System, including but not limited to all texts, images, logos and trademarks ("Content") are copyrighted. All intellectual property rights, even those not explicitly mentioned herein, are reserved. The use of any Content, except that does not contravene these Terms of Service, without our written permission is expressly prohibited. Any unauthorized use will be treated as infringement of copyright, rights on trademarks or other relevant regulations.

MiGuide Management System Licence for Venues

In order to get access to and use the MiGuide Management System you, as a venue representative, need to be registered first. After your registration, and subject to additional agreement, we grant the institution you represent a non-exculsive, royalty-free, revocable and non-transferable licence to use the MiGuide Management system in accordance with these Terms of Service and the additional agreement, unless terminated earlier.

Personal Data

We collect and processes your personal information, constituting personal data under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons regarding to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (”Regulation”) in accordance with our Privacy Policy .

Providing Us with Testimonials

We really appreciate your feedback. If you review us, or provide us with a testimonial, you permit us to post or otherwise transmit the review or testimonial on our social media or other channels. You can email us and ask us not to do this, at any time.

Third Party Websites

Our Website may contain links to websites operated by third parties. We do not control, endorse or approve, and are not responsible for, the content on those websites. We recommend that you make your own investigations to ensure those websites are suitable for you.


This Website uses one or more of the following types of cookies, depending on their degree of need: system cookies, functionality cookies, third party cookies, performance and analytics. More information about what cookies are, their functionality, the categories of third-party cookies we use, and how to disable them is contained in our Cookie Policy.

Liabilities and Indemnities

To the maximum extent permitted by law, we are not responsible for any loss, damage or expense, howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent (“Liability”) suffered by you or any third party, arising from or in connection with your use of Our Services and/or the website content and/or any inaccessibility of, interruption to or outage of Our Services and/or any loss or corruption of data and/or the fact that the website content and/or the Miguide Management System’s content is incorrect, incomplete or out of date.

To the maximum extent permitted by law, you must indemnify us, and hold us harmless, against any Liability suffered or incurred by us arising from or in connection with your use of Our Services or any breach of these Terms of Service or any applicable laws by you. This indemnity is a continuing obligation, independent from the other obligations under these Terms of Service, and continues after these Terms end. It is not a prerequisite for us to suffer or incur any Liability before enforcing a right of indemnity under these Terms of Service.

Governing Law and Courts

The use of Our Services and these Terms of Service are governed by the Bulgarian laws. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in Bulgaria.

If you access our Website and you are based overseas, we do not represent that our Website complies with the laws (including intellectual property laws) of the country in which you reside (if you reside outside Bulgaria). You are responsible for complying with the laws of the jurisdiction where you access our Website and please note that you access our Website at your own risk.


If you have any questions, we would be delighted to hear from you at:


Company Info

MiGuide Ltd.
UIC: 206384727
9000 Varna, 9 Kiril Shivarov Str.